Order tracking is easiest when customers know which details to save and when to check them. A simple record of the order number, email address, selected products, and tracking updates helps prevent confusion from checkout through delivery.

Review the Cart Before Checkout

Confirm every product, variation, quantity, and price before submitting the order. For Flower, review the Sub Category, Strain, and Weight. For carts, disposables, edibles, and pre-rolls, confirm the available product options shown on the listing.

Save the Order Confirmation

Keep the confirmation page or email until the order is complete. It should be the first reference for the order number, purchased items, billing total, and submitted shipping information. If the email does not appear, check spam or filtered folders before contacting support.

Understand Tracking Statuses

Carrier wording varies, but common statuses include label created, accepted, in transit, out for delivery, delivered, or exception. “Label created” generally means shipment information has been prepared; it may take additional time before the carrier records physical movement.

Use the Order Tracking Page

Visit the Ship My Buds Order Tracking page and enter the requested order information. Use the same email or order details provided at checkout.

What to Do When Tracking Has Not Updated

  • Check the timestamp and most recent carrier location.
  • Allow for weekends, holidays, weather, and carrier processing.
  • Confirm that you are viewing the correct tracking number.
  • Contact support with the order number if the status remains unclear.

Inspect the Package on Arrival

Look for visible damage before discarding the shipping materials. Compare the contents with the confirmation and keep clear photos if something is missing or damaged. Read our discreet packaging guide for a complete arrival checklist.

Protect Order Information

Do not publish order numbers, full shipping labels, or personal contact details in public reviews or social posts. Send sensitive order information only through the store’s official support channel.

Read Current Shipping Policies

Processing estimates and carrier conditions can change. Check the current Shipping Information before ordering and use the Contact page when assistance is needed.

For adults 21+ only where permitted by applicable law.

Start with the current catalog. Browse all products, then save your confirmation and tracking details after checkout.